

At Provident American Life and Health Insurance Company (PALHIC), we take our commitment to you very seriously. Our customers come first with us, and we back our Medicare supplement insurance plans and other insurance plans with quality service.
Do you have a question about your insurance policy, or a claim? We are just a phone call away, and can help you manage your policy. We're here to help you and answer your questions!
Contact our Claim Department to:
- Check the status of pending claims
- Provide us with additional information to expedite your pending claims
Call us toll-free at 1-866-459-4272, or email us at Life Benefits.
IMPORTANT: All Medicare supplement insurance claims are sent to PALHIC automatically by Medicare. There are virtually no claim forms to complete.
Contact our Policyowner Service Department to:
- Request replacement insurance materials such as ID cards
- Notify PALHIC of an address change to ensure prompt delivery of correspondence
- Ask any questions regarding your billing notice from PALHIC or available payment options
Call us toll-free at 1-866-459-4272, or email us at Policy Owner Services.
Note: Neither PALHIC nor its agents are connected with Medicare or any government agency. Premium and benefits vary by plan selected. Plan availability varies by state.